CREDIT MANAGEMENT : Effective Credit monitoring and collection in Malaysia

CREDIT MANAGEMENT : Effective Credit monitoring and collection in Malaysia
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From Wed 3 June 2020 to Fri 5 June 2020
From Wednesday 3 June 2020 to Friday 5 June 2020
Ended

CREDIT MANAGEMENT  :  Monitoring and Collection with special reference to Malaysian Laws.


Target Groups:   Credit Managers,  Credit Officers,  Accountants and Marketing Managers

Duration:  Two office days


Key benefits of this course

To manage sales credit and collection effectively

Course objectives

  1. to improve the efficiency of credit management
  2. To improve debt collection through various means
  3. To monitor and control credit costs and risks.

Course Contents

  1. The purpose and justification of credit sales in business
  2. The approval criteria and credit control.
  3. Relationship with the credit customers
  4. Credit costs in practice and the laws
  5. Credit Agreement  --terms and conditions
  6. monitor and debt collections
  7. debt collection through the phone
  8. debt collection through collection agencies
  9. To appoint lawyers and court action

Training Approach

  1. Power point presentation
  2. calculate costs with excel templates
  3. Case References
  4. Role plays in telephone techniques
  5. Training notes

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Grand Millennium Hotel Kuala Lumpur
160 Jalan Bukit Bintang, Kuala Lumpur, 55100, Wilayah Persekutuan Kuala Lumpur, Malaysia
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Grand Millennium Hotel Kuala Lumpur
160 Jalan Bukit Bintang, Kuala Lumpur, 55100, Wilayah Persekutuan Kuala Lumpur, Malaysia
Event from
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