CREDIT MANAGEMENT : Effective Credit monitoring and collection in Malaysia
CREDIT MANAGEMENT : Monitoring and Collection with special reference to Malaysian Laws.
Target Groups: Credit Managers, Credit Officers, Accountants and Marketing Managers
Duration: Two office days
Key benefits of this course
To manage sales credit and collection effectively
- to improve the efficiency of credit management
- To improve debt collection through various means
- To monitor and control credit costs and risks.
- The purpose and justification of credit sales in business
- The approval criteria and credit control.
- Relationship with the credit customers
- Credit costs in practice and the laws
- Credit Agreement --terms and conditions
- monitor and debt collections
- debt collection through the phone
- debt collection through collection agencies
- To appoint lawyers and court action
- Power point presentation
- calculate costs with excel templates
- Case References
- Role plays in telephone techniques
- Training notes