Customer Acquisition & Retention Strategies for Startup & Business
CUSTOMER ACQUISITION & RETENTION STRATEGIES for STARTUP / BUSINESS
THIS IS A ONE (1) HOUR ONE (1) TO ONE (1) CONSULTATION
THIS CONSULTATION WILL BE DELIVERED THROUGH VIDEO CONFERENCING.
THUMB RULE : NO CUSTOMERS - NO BUSINESS // CUSTOMER IS BUSINESS
**Startup & Business is full of uncertainities & Customer "may be" the King but not always.
** Customer Acquisition and Customer Retention are altogether different. You cannot use the same strategies for Acquisition & Retention.
CONSIDER THIS STARTUP BUSINESS CUSTOMER ACQUISITION & RETENTION CONSULTATION EVENT FOR YOUR STARTUP OR BUSINESS:
1. CUSTOMER ACQUISTION (BASICS)
--- Know who your Customer is, his authority, decision making capabilities which will affect the acquisition in Startup or Business
--- Get to Know what type of customer you are dealing with (types of customers) in your Startup Business
--- Get to know how to Build Initial contact with a New Prospect bypassing your competitors
--- What to do & what not to do when dealing with Customers (of different kinds) in your Startup or Business
--- How to understand & convert an Indecisive Customer for your Business
--- Learn the Customer Behavior Modelling & Corresponding strategies for your Startup or Business
2. CAC (CUSTOMER ACQUISITION COST) & CLV (LIFETIME VALUE)
--- To understand the Customer Acquisition (CAC) cost & to ensure CAC is always less than CLV in your Startup Business
--- To understand the CLV based on which MRR/ARR/IRR can be analyzed & predicted for your startup business
--- To understand the CAC that can be used in correlation with CLV (LTV) for recurring business and business growth.
--- What to do when CLV is highly Varying in your startup business
--- Get to know how to work on Historic & Predictive CLV
--- Learn the Customer behavior that heavily affects the CAC in your Startup Business
3. NPS (NET PROMOTOR SCORE) IN STARTUP OR BUSINESS
--- Get to know how to implement or troubleshoot the NPS (Net Promotor Scale) to understand the Startup or Business (Future) Sustainability
--- How to engage customers in NPS & How to perform NPS on ideal or dormant customers in your Startup Business
--- Learn why it will be a biggest mistake of not including the NPS in your Startup Business Process
4. BANT FRAMEWORK
--- Know How to use BANT in Sales for your startup business
--- Why NEED part cannot be predicted and how to make it predictable
--- Why the BANT in plain format may not apply to your Startup Business
5. CHURN RATE
--- Get to know the methods to diminish the CHURN RATE in your Startup Business
--- Learn and understand the customer behavior for a LOW CHURN RATE for the betterment of your Startup or Business
6. CUSTOMER RETENTION (BASICS)
--- How to Retain customer for Recurring / Growing Startup Business
--- Get to know the Strategies to stop a Competitor in aquiring your Customers
--- How to convert feedbacks into feedforwards to retain customers for your Startup Business growth
--- How to frame and model the Customer "Appeasing" strategies to retain the customer in your Startup Business
--- Find out why you are failing to understand your "product or service" value to a Customer that might be a decisive factor while acquiring or retaining a customer
7. MARKET BEHAVIOR & TRENDS IN BUSINESS:
--- Get to know why Market Trends play an important role while acquiring or retaining a customer and even small event can play a decisive role in your startup business.
--- Learn the market trends for better decision making. Market trends (and events) gives a better idea on future of Customer Acquisition & Retention to channelize sales & marketing strategies.
THE DELIVERY OF THIS CONSULTATION MAY VARY FROM THE BOOKING TIME HOWEVER IT WILL BE DELIVERED WITHIN 12 TO 72 HOURS GUARANTEED AS PER YOUR CONVENIENCE. WE'LL BE IN TOUCH WITH YOU.
YOU & YOUR BUSINESS SHOULD BE IN GOOD SHAPE IF YOU HAVE FOLLOWED THESE BASIC & ESSENTIAL ELEMENTS IN YOUR STARTUP BUSINESS:
CAC, CLV, MRR, ARR, SQL'S, MQL'S, MODEL CANVAS, CUSTOMER BEHAVIOR MODELING, CUSTOMER ACQUISITION & RETENTION, ERP, CRM, KPI, KAM, MIS & EIS, BANT FRAMEWORK, SWOT ANALYSIS, ORGANIZATIONAL STRUCTURE, BUSINESS AUDIT & COMPLIANCES
I am Lakshman Singh (Angel Investments, Business Advisor, Business Consultant, Business Auditor, Startups Mentor, Entrepreneur, CEO & Founder)
I have over 15 years of relevent experience and help people in business through Consultations, Advices & by Auditing the Businesses. I also help businesses by investing in them, mentoring them and giving them exposure of my network.
Email : Connect@LakshmanSingh.com