Customer Success Community Meetup

We are a Customer Success team supporting and educating over 3 million marketers.

Don’t miss the opportunity to meet and network with us on Thursday, June 27th as we host our first CS meetup in Prague!

If you have a job title that contains the word “Customer”, then this is the meetup for you!

What we want to share:

Growth & Structure

We look forward to sharing how we navigated the evolution of such a fast-growing team by creating new roles and optimizing processes.

Culture & Values

We will also discuss our agile company culture, our people-centered initiatives, and how the CS team shares strong company values while nurturing community within its own ranks.

Meetup Agenda

18:30 -19:00 Registration & Networking

19:00 - 20:00 Our CS Journey / 2 Speakers

20:00 - 20:30 Q&A and discussion

20:30 - 21:00 Networking (chilled drinks & food provided)

Our CS team will be happy to hear and discuss your experiences with Customer Success.

Reserve your seat and your chilled drinks will be waiting for you!

SPEAKERS

Meet Svetlana!

„I’m Svetlana, Customer Success Tier2 Specialist at SEMrush,and I joined this awesome team almost three years ago. I started as a support specialist, and now I’m mostly handling more complicated technical cases, helping newcomers in the educational process, actively interacting with other teams (developers, marketing, event), and taking part in conferences and road-shows. I’m passionate about traveling and the digital world.”

Meet Olga!

„My name’s Olga, I’m a Customer Success Manager, having been at SEMrush for 2 years, 3 days, 1 hour and 42 minutes. I love meeting people and travelling the world, both on and off duty. Talk to me about SEMrush, Japanese culture, obscure cinema and vegan food!”

See you soon,

SEMrush Team