De-escalation and Crisis Intervention

Supporting people who experience mental ill health and or mental distress can be challenging, in this training we explore precursor behaviours that can sometimes lead to violence. We teach participants to not only hold more safety and de-escalate behaviours but we also look at last resort physical non-restrictive practices -all that fit within the legal framework of self-defence.

This workshop is for Professsional Helpers, Support Workers, Outreach Workers, Nurses, Welfare Officers, Mental Health Workers, Carers, and anyone who is working with people who may exhibit challenging behaviours.

This program will enable attendees to:

1. Understand the cycle of crisis
2. Learn how to identify potential triggers and safeguarding
3. Create a safe environment for workers and clients
4. Manage challenging behaviours
5. Manage extreme emotional distress
6. Apply de-escalation techniques in crisis situations
7. Apply a personal safety plan

This course includes:

• Up to date industry specific research.
• Take home tools and resources.
• Catering and beverages - with dietary needs catered for.
• Certificate of attendance.

PRICES

Standard | $260

CORPORATE SUPPORT PACKAGES
Richmond Wellbeing offers all access plans which gives organisations and businesses access to all of the workshops on our training calendar, your choice of “Lunchbox & Learn” sessions delivered at your work place.
You will also receive invitations to any special events held at the Richmond Wellbeing Centre.

TRAINING BLOCK PACKAGES
Richmond Wellbeing offers a number of discounted packages to those who are interested in attending more than one training session. Tickets are transferable.

For more information on any of our packages and for a copy of our yearly training calendar please contact us at: externaltraining@rw.org.au

OUR TRAINERS
All of our trainers have relevant qualifications and are leaders in their field. They have years of experience working with high acuity and understand the complexities of working with people in challenging roles. 
Our trainers will not only provide you with up to date relevant research on the topic, but real-life scenarios that will give you the opportunity to apply theory to your practice.

VENUE
Richmond Wellbeing Centre
29 Manning Road, Cannington WA 6107
P: 1800 RICHMOND (1800 742 466)
W:  www.rw.org.au
E:  externaltraining@rw.org.au

For over 40 years, Richmond Wellbeing has been supporting Western Australian people with mental health challenges to live a full and meaningful life.

We celebrate diversity and inclusion and work with Aboriginal and Torres Strait Islander people, LGBTI and Culturally and Linguistically Diverse communities, to promote total wellbeing, healing and the tools to discover and build a vision of a better life.

The Richmond Wellbeing Centre has free parking available on site, is wheelchair accessible, facilities include toilets, shower/changerooms and kitchen (fridge, microwave, tea/coffee station).
If you have any special access needs or would like to discuss any additional support needs, please let us know.