Guaranteed to run - Official Scrum.org Professional Scrum Master II by John Coleman, a daily active practitioner at scale

Be prepared for an invigorating and exhausting class! Class sizes are small unless we learn a little about scaling topics when many people help with learning outcomes that relate to scaling.

Advanced Professional Scrum Master meets Liberating Structures for large group facilitation skills for the top 1% of PSM holders.

John Coleman is an active practitioner with 14 years of experience in growing sustainable agility, real true agility. Learn from John's breadth & depth of current case studies with the latest trends and some leading & not yet known patterns. At John's highly rated training, John explains how being faithful to agility is key to success. 

John Coleman is an Irish Professional Scrum Trainer who lives in London and travels all over the world. He is also a LeSS Friendly trainer, a Leadership Masterclass trainer, a Product Ownership for agility trainer, and one of the world's most prominent Scrum+Kanban trainers, Scrum with Kanban on the inside.  By completing John's classes, one is ready for a Scaled Professional Scrum class, a Certified LeSS Basics class, or a Certified LeSS Practitioner class by default, and join's the LeSS community.

John's clients, directly or indirectly, included Shell, BP, Barclaycard, Lloyds Banking Group, Vocalink, MBB consulting firms, Centrica / British Gas, the Musgrave Group, RR Donnelley, DELL, Nordic Aviation Services, and Ericsson. 

John's Scrum+Kanban case studies can be found on www.scrumcasestudies.com (international payments company, European bank). John is one of the world's busiest Scrum+Kanban practitioners & trainers, Scrum with Kanban on the inside.

John is part of Marshall Goldsmith's #payitforward campaign and in so doing, sometimes offers free training to a selection of potential agility chefs. John is a key member of the #MarshallGoldsmithLead60 group, a cohort from the 16,000+ #MarshallGoldsmith100CoachesApplicants.

John works at all levels, with teams, with programs & products/services, values streams and exec level. 

John Coleman's testimonials & ratings are midway down the homepage at www.ace.works

An Advanced Scrum Master Class

Professional Scrum Master IITM (PSM II) course is a 2-day advanced Scrum Master class designed to support Scrum Masters in their professional development.  The PSM II course is intended for Scrum Masters with at least one year of experience who are looking to grow their knowledge and abilities as a Scrum Master. This course is one step in that journey. The course also includes a free attempt at the globally recognized Professional Scrum Master II (PSM II) certification exam.

Unlike the Professional Scrum Master (PSM) course which focuses on how to use Scrum, the Scrum framework and the role of the Scrum Master, PSM II is an advanced course helping students to understand the stances that characterize an effective Scrum Master and servant-leader while diving deep into how they serve the Development Team, Product Owner and organization. The course then teaches students about related practices and skills to enable them to have the right types of conversations and how to apply them to become better Scrum Masters.

What You Will Learn

Over the 2 days, students will learn about areas critical to growing as a successful Scrum Master such as how the principles and values of Scrum help guide Scrum Masters in the decisions they make and how the Scrum Master can help change the environment of Scrum Teams, creating an environment for agility to thrive. The Scrum Master role is complex and often, a Scrum Master must be able to apply different stances in order to be effective, such as:

• The Scrum Master as a Teacher
• The Scrum Master as a Coach & Mentor
• The Scrum Master as a Facilitator
• The Scrum Master as a Change Agent

As a Scrum Master, being able to identify, and effectively apply, which stance would benefit your team the most depending on the situation or circumstance could prove to be the key to the success of your team.

As a Scrum Master, part of your role is to help management and other stakeholders across your organization understand the benefits of Scrum and Agile. Therefore, it is imperative that you have the information and background that is needed to gain credibility in order to be an effective change agent.  Throughout the class, your PST will provide stories, exercises, facilitation techniques (such as “Liberating Structures”), resources and more.

There will also be time in class for the Professional Scrum Trainer (PST) to provide coaching on challenges that you and your classmates may be experiencing today or may in the future.  

Why Scrum.org

Scrum.org provides the highest quality Scrum training, training materials and certified Professional Scrum Trainers (PSTs) to teach them. Our training materials are created and maintained by Scrum co-creator Ken Schwaber, Scrum.org and the community of PSTs who teach the courses, helping to ensure that they are in tune with what’s happening in software development organizations and always up-to-date with the latest practices.

Professional Scrum Trainers bring their own style and experience to the courses, but use the same materials so that students are learning from the same content regardless of who teaches the course or where it is taught around the world.  Read more about the differences.

Our Course Steward Model

Each Scrum.org course is assigned 2 stewards.  The stewards are ultimately responsible for collecting input on the course materials, both those that exist and potentially additions to be made, review that input with the community along with Ken Schwaber and provide updates as required. 

Each course is stored in GitHub, allowing version control, feedback mechanisms, distribution and much more, not unlike the code that Scrum Teams deliver for their products.  Through GitHub capabilities, a PST can submit feedback on a course materials, its delivery content, speaker notes, exercises and much more.  With over 235 PSTs around the world teaching the materials, that provides a fantastic number of people to provide excellent feedback to improve the content and quality of the courseware. 

Course Objectives

• What practices, tools, skills and stances make an effective Scrum Master


• How the Scrum principles and values help guide Scrum Masters in the decisions they make


• How the Scrum Master acts as a servant-leader and improve their ability in this role


• What the Scrum Master can do to support Development Teams and Product Owners to become more effective


• Ways that the Scrum Master can help to change the environment making it more conducive for Scrum Teams to be successful with greater agility


• Provide tips and techniques for the Scrum Master to work with the rest of the organization in support of their Scrum Teams

Who Should Attend

The Professional Scrum Master II course is an advanced course specifically designed for experienced Scrum Masters who have a thorough understanding of the Scrum framework.  It is particularly beneficial for those people with at least one year of Scrum Master experience.

Course Topics

• Effects on the organization of a successful Scrum Master


• Dealing with complexity and servant leadership


• Dealing with team conflict


• Removing impediments


• Facilitation techniques


• The Importance of a "Done" Increment


• The Sprint Goal


• Refresh the purpose of the Scrum Events


• The role of management in Scrum


• Successful product delivery


• Measurement in Scrum


• How to support the Product Owner


• Understanding the challenges of middle management


• Scrum Master as a change agent

Certification Assessments

All participants completing the Professional Scrum Master II course will receive a password to attempt the Professional Scrum Master II (PSM II) assessment. PSM II class participants who attempt the PSM II assessment within 14 days of receiving their free password and do not score at least 85% will be granted a 2nd attempt at no additional cost.. You are also entitled to a 40% discount on the PSM III assessment. These industry-recognized PSM certifications require a minimum passing score.

PMI PDU Credits

Students of Scrum.org courses are able to claim Project Management Institute (PMI) PDU credit: 14 PDUs after attending a two-day Professional Scrum Master II (PSM II) class. Please note that PMI PDUs are earned for course attendance and not for passing a Scrum.org assessment. Students can claim PDUs under PMI's "Education courses provided by other third party providers” category. You can claim your PDUs online at https://ccrs.pmi.org.