Having Hard Conversations by Jennifer Abrams

Having Hard Conversations by Jennifer Abrams
Image from esf.edu.hk
From Tue 21 January 2020 to Wed 22 January 2020
From Tuesday 21 January 2020 to Wednesday 22 January 2020
8:30 AM - 3:30 PM
Ended

Based on Jennifer’s books, Having Hard Conversations and Hard Conversations Unpacked, and her work with conflict and interpersonal communication, this 2 day deep dive workshop will provide participants with an action plan, scripting tools and more for having necessary yet challenging conversations.
Participants will learn how to:
• Identify and move past hesitations around having hard conversations.
• Reflect on questions to ask before choosing to speak up and frame the conversation in a cogent manner.
• Work with professional language to frame hard conversations that don’t trigger or put others on the
defensive.
• Determine the goals of a conversation and write an action plan of support that is ‘other-focused’ for
after the conversation takes place.
• Script the conversation using a clear protocol that is doable and can be heard.
• Choose the best ‘wheres’ and ‘whens’ for a productive discussion.
• Respond to a variety of ‘what if they say this’ conflict escalators.
** This is a 2-day workshop which will be held on 21-22 January 2020

8232 Views - 23/01/2020 Last update
workshop
kings road 1063
esf centre, hong, kong

Event from
esf.edu.hk

Are you an event organizer?
Create events for free. They will be immediately recommended to interested users.
Create event

Nearby hotels and apartments

esf centre, hong, kong

Discover more events in hong
Discover now


kings road 1063
esf centre, hong, kong

Event from
esf.edu.hk


Are you an event organizer?
Create events for free. They will be immediately recommended to interested users.
Create event
  1. English Schools Foundation 英基學校協會
  2. Having Hard Conversations by Jennifer Abrams
 
 
 
 
Your changes have been saved.