Hotel and Hospitality Management Course

Hotel and Hospitality Management Course
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From Tue 21 January 2020 to Fri 28 February 2020
From Tuesday 21 January 2020 to Friday 28 February 2020
9:00 AM - 9:00 PM
Ended


This Hotel and Hospitality Management Course meets industry demand for efficient, competitive and responsible professionals in a globally competitive hospitality industry. It’s an ever expanding industry with multiple job opportunities. It prepares the student for employment in Management and supervisory positions. It is a stepping stone into wide varieties of jobs in a variety of industries and locations such as lodging accommodation, food and beverage services.

Hotel and Hospitality Management Course

Learning Outcome:

After completion of the training the trainee/students are equipped with following skills & values required in the diverse, fast-paced hotel & hospitality industry.

Describe the roles and functions of a leader in the hospitality industry

Understand the importance of goal-setting and team-building

Understand the importance of conflict management skills

Understand the need for career planning

Apply production forecasting techniques and procedures

Describe physical and perpetual inventory systems

Evaluate food and beverage operations control processes

Recognize the importance of outstanding guest service quality, server-guest relationships, and ethics

Improve ability to exercise judgment and critically analyze problems

To interpret the fundamental principles of essential hotel & hospitality business functions,

To demonstrate professional behavior and competencies in customer service,

To develop a range of leadership skills and abilities such as motivating others, leading changes, and resolving conflict

To recognize the challenges and opportunities of working effectively with people in a diverse environment

Who needs the course?

Anyone who is aspiring to get a career in Hotel & Hospitality Industry.

The basic qualification is high school completion certificate

Proficiency in English language to understand read and write

Detailed Course Content:

PART 1: PERSPECTIVES ON CAREERS IN HOSPITALITY

The Hospitality Industry and You

Forces Affecting Growth and Change in the Hospitality Industry

PART 2: FOOD SERVICE

The Restaurant Business

Restaurant Operations

Restaurant Industry Organization: Chain, Independent, or Franchise?

Competitive Forces in Food Service

On-Site Food Service

Issues Facing Food Service

PART 3: LODGING

Lodging: Meeting Guest Needs

Hotel & Lodging Operations

Forces Shaping the Hotel Business

Competition in the Lodging Business

PART 4: TRAVEL & TOURISM

Tourism: Front & Center

Destinations: Tourism Generators

PART 5: MANAGEMENT IN THE HOSPITALITY INDUSTRY

Management: A New Way of Thinking

Planning in Hospitality Management

Organizing in Hospitality Management

Staffing: Human Resources Management in Hospitality Management

Control in Hospitality Management

Leadership & Directing in Hospitality Management

PART 6: HOSPITALITY AS A SERVICE INDUSTRY

The Role of Service in the Hospitality Industry

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Dubai
dubai, Dubai, 117574, Dubai, United Arab Emirates
504860431


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Dubai
dubai, Dubai, 117574, Dubai, United Arab Emirates
504860431



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