This insightful half day workshop unpacks what people are good at – what are their strengths and why playing to those strengths makes a real difference in how people and their organisations perform. The course also recognises that human beings are not perfect and provides strategies for discovering areas for improvement and developing ways to improve.
In addition to becoming more self-aware, participants will also learn to spot and encourage the strength development in others leading to better engagement, improved well-being, reduced stress and greater life satisfaction overall.
Research has proven that the simple act of expressing gratitude is a powerful means of making employees feel valued. The course will give participants an understanding of how to create a culture of gratitude and how as individuals they can cultivate their own personal habit of gratitude.
Organisations exist to serve others. The course gives participants a simple and effective tool to ‘get into the shoes’ of their customers to understand what they are thinking and feeling in their customer journey.
Identifying Difference as Opportunities - Lesson 1
The strength of diversity and the diversity of strengths
Identifying Difference as Opportunities - Lesson 2
Strengths based on management
Identifying Difference as Opportunities - Lesson 3
The power of gratitude
Identifying Difference as Opportunities - Lesson 4
Customer stories