itSMFnz Northern Branch Meeting

Why ITSM And Enterprise Architecture Need To Get Into Bed With Each Other

Organisational Enterprise Architecture practices often operate in isolation from their Service Management counterparts. This can lead to a lot of duplication and waste as both teams develop service architecture in parallel without being cognisant about the other team’s effort. The result is a lot of unnecessary noise for the end customer, mixed with friction between the two teams

There is a strong use case for integrating EA and ITSM architecture can be planned and implemented with a coordinated and integrated method. ITSM and EA together enhance the synergy between people, process, business, technology, and information.

During this session, Anthony McMahon, a recovering EA with a foundation in ITSM, will explain why the twopractices need to be closer aligned and present a strategy for how to achieve this.

Delegates will hear about:
1. The common themes between ITIL and TOGAF
2. Why it's important to keep both teams close
3. How to build a strategy to achieve alignment

Speaker 

Anthony McMahon is an IT professional with experience in both Service Management and Enterprise Architecture, He has set and maintained strong governance processes which ensure sustainable practices within organisations. 

Programme

4.00pm: Registration
4.15pm: Presentation
5.00pm: Networking
6.00pm: Conclusion of the event