Oasis Creche - 25/03/2019 -30/03/2019

Parent Information Oasis Creche is an unlicensed Creche You, as a parent, maintain responsibilty for your child.  This means you must: Remain on the premises while your child attends the creche Return immediately to your child if requested to by the creche staff To operate legally without a child care licence, creche services must meet certain requirements about: The age of children able to attened the creche How often child can attened creche The staff caring for children What to Bring Labelled bag for belongings Snack (excluding nuts and whole eggs) Drink Bottle Spare clothing Hat for outdoor play Disposable nappies, wipes, pull ups (if toilet training) or underwear Prams for babies Any comforters for your child Age Limit 8 weeks until 12 years of age Birth certificate is required to be submitted upon first visit to verify age along with completion of enrolment form. Bookings A care session is 1.5 hours in duration. No provisions for late drop off or early collection. Total hours of care must not exceed 12 hours in total per week, per child. Maxiumum of 8 care sessions may be booked per week Sign in/Out Sign in/out registry must be completed to determine the where-a-bouts of the parent/caregiver should you need to be contacted Collection of Children An Authorisation to Collect form must be completed when an alternative person will be collecting a child Late Collection Please return to the creche before you session time is exhausted. This is to ensure staff and children ratios are adhered to at all time. $5.00 is payable per 5 minute intervals late (per child) Food and Drinks All items must be labelled clearly with the child's full name. Strict NO NUT AND WHOLE EGG poilicy applies (Eg. Peanut butter, nutella, quiche, frittata etc) Health & Immunisations Children are unable to attend the creche if they are unwell or present signs of communicable diseases. These include (not limited to): temperature above 38.5C, diarrhoea, vomiting, thick mucous or discharge, conjunctivitis, rash, skin lesions, swollen gland, fever, head lice, sereve coughing or yellow skin or eyes. EpiPens are the only form of medication that staff can administer in the creche. Children can attend after a period of 24 hours after an immunisation (this is to ensure no adverse reactions) Cancellation Requirements  Cancellations are essential and are required to be made online via the Eventbrite website during crèche hours, 1 day prior to your booking in order to receive a full refund.  Bookings for Monday will need to be cancelled on Saturday, (online as above) as crèche is closed on Sunday.  Cancellations can be made directly via the Eventbrite website www.eventbrite.com.au.  Cancelltions can not be made via the app.  This ensures that the Oasis Crèche is sufficiently staffed and to keep the booking system fair as there are no waitlist options. Refund Policy Cancellation requirements  Cancellations are essential and are required to be made online via Eventbrite during crèche hours, one day prior to your booking in order to receive a full refund.  No refunds will be given for cancellations made the morning of or same day that your child is booked to attend crèche.  Unsettled Children  Every attempt will be made to settle your child, however a refund or make up session will not apply, should a parent or caregiver be required to return to the crèche before the care session has ended. This applies whether the child is 10 minutes or 1 hour into the session.  The Oasis cannot offer one on one care.  Sick Children  Refund will not apply if cancellation requirements have not been met.  Should a child become sick overnight and your child is booked into a morning or afternoon session, consideration for a refund will be given if a parent can provide a Doctors Certificate within 2 business days of scheduled booking.  Biting A refund will not apply should a child be removed for biting.