Private Hire Basic Skills Test

If you are looking to book a Dual Knowledge test please email – Licensing@southglos.gov.uk

On the day of your test, you will be required to bring 1 form of photographic identification with you. Acceptable forms of identification are either a Passport or EU photographic Driving Licence. You will also need to bring your e-ticket as proof of booking. Failure to supply this documentation will result in you not being able to sit the test on that day and any fees paid will not be refunded.

Once in the Test room you will be asked to present your ID and e-ticket to register your arrival and will also be asked to hand in all mobile phones and any smart devices, (smart watches etc.). You will be given a visitor number which you will need to hand back at the end, when your phones etc. will be returned to you.

Please not that you must arrive promptly, once the session begins the doors to the Test room will be closed, any late arrivals will not be admitted to the test and any fees paid will not be refunded.

This is to ensure there are no disruption to the other candidates.

The test will be completed under standard exam conditions and will last for approx. 1 hour. As the test is set under exam conditions, you are expected to adhere to the rules set out.

By booking and paying for the Private Hire Basic Skills test, you are agreeing to and abide by the rules of this test as set out on our website.

Please make sure you read through all the information provided on our webpages.

Parking - There is limited visitor parking on site therefore you should allow enough time for you to find space to park on the surrounding streets and arrive at the test waiting area on time.

Cancellations - You will need to cancel through the Eventbrite online booking website and request a refund through this service, this will notify the Licensing Service your intention to cancel. Please note we must receive at least 2 working days’ notice before the test begins, this must be clear working days and not obstructed by Bank Holidays or weekends. If we are not notified within the time frame above, we will be unable to authorise any refunds requested.

The test is conducted in the English language as it also helps to determine if an applicant has a satisfactory understanding and command of the English language to carry out the role. Licensed drivers must be able to communicate effectively with customers, Police Officers and/or Licensing Authority and other road users, as well as fully understanding road signage.