Retail Industry Program

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19 AUG Mon 2019

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Course CodeN/AEntry RequirementsNoneCourse Description:A short course for people wishing to gain retail, customer service and sales skills in the retail sector. Course content will include the fundamentals of the following key areas: Work Effectively in a Retail Environment Apply Safe Work Practices Interact with Customers/Communicate in the Work Place Sell Products and Services Create a display/Merchandising principles Understand the role of a Mystery Shopper Learn about the 7 Steps to Selling Pathway: Employment in the retail sector Accredited pathways include Certificate II or III in Retail services LocationThomastown Neighbourhood HouseMode of StudyClassroom training, industry research and excursionsDaysMonday and ThursdayTime9.30am—2.30pmDates22 July — 12 September, 2019Duration16 sessionsCostConcession: $50 Full: $95 + Service & Amenities FeeEnrolmentAt PRACE OfficeContactTea & coffee provided. BYO snacks.

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52 Main Street, Thomastown VIC 3074

52 Main St, Thomastown, 3074, VIC, AU