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Smart Hospitality: Enhancing The Guest Experience
About Smart Hospitality: Enhancing the Guest Experience
On 16th May 2019, Thursday, in Hong Kong, Chinaccelerator (SOSV) in partnership with Portier and ATIOM, is excited to announce our very first Guest Experience event titled "Smart Hospitality: Enhancing The Guest Experiences" in Hong Kong!
Engage in high-quality discussions with thought leaders in the Hospitality sector that will set the scene for the future of the hospitality sector. Discuss how innovation can make a difference, especially with an ever-changing set of travellers.
This event is for GMs, C-suite Executives from the Hospitality Sector in Hong Kong.
About the Speakers
Brett Henry, President Director at MG Group
Shanna Lee, Director of Guest Experiences at EAST
Jonathan Csanyi-Fritz, Sales Director at Luxe City Guides Ltd.
Deniz Tekerek, CEO of Portier
Matthew Spriegel, CEO of ATIOM
Yaron Jacobs, Managing Director at LKF Xcite
Andre Lense, Operations Manager at Beef & Liberty, Greater China Restaurant Group ( GCRC )
Schedule
16.45 - 17.00: Registration
17.00 - 17.10: Opening & Introduction
17.10 - 17.30: Keynote session: Applying a Transformation Mindset to the Future of the Hospitality sector - Brett Henry
17.35 - 17.55: Panel Discussion: Guest Engagement: Past vs. Present; The Role of Technology in Enhancing, not Replacing Staff
18.00 - 18.10: Fireside Chat: Can Tech & White-Glove Service Co-Exist?
18.10 - 18.30: Panel Discussion: Where has the Romance Gone? A Perspective on the Changing Role of Hotel Staff in the Age of Digitalization
18.30 - 20.00: Networking
Venue: The Executive Centre, Level 43, 3 Garden Road, Champion Tower, Central, Hong Kong
If you have any questions, contact us at
Thank you.
