Smart Hospitality: Enhancing The Guest Experience

Thursday  16 May  2019  4:45 PM    Thursday  16 May  2019 8:00 PM
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Last update 17/05/2019
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About Smart Hospitality: Enhancing the Guest Experience


On 16th May 2019, Thursday, in Hong Kong, Chinaccelerator (SOSV) in partnership with Portier and ATIOM, is excited to announce our very first Guest Experience event titled "Smart Hospitality: Enhancing The Guest Experiences" in Hong Kong! 

Engage in high-quality discussions with thought leaders in the Hospitality sector that will set the scene for the future of the hospitality sector. Discuss how innovation can make a difference, especially with an ever-changing set of travellers. 

This event is for GMs, C-suite Executives from the Hospitality Sector in Hong Kong. 

About the Speakers

Brett Henry, President Director at MG Group

Shanna Lee, Director of Guest Experiences at EAST

Jonathan Csanyi-Fritz, Sales Director at Luxe City Guides Ltd. 

Deniz Tekerek, CEO of Portier

Matthew Spriegel, CEO of ATIOM

Yaron Jacobs, Managing Director at LKF Xcite

Andre Lense, Operations Manager at Beef & Liberty, Greater China Restaurant Group ( GCRC )

Schedule

16.45 - 17.00: Registration

17.00 - 17.10: Opening & Introduction

17.10 - 17.30: Keynote session: Applying a Transformation Mindset to the Future of the Hospitality sector - Brett Henry

17.35 - 17.55: Panel Discussion: Guest Engagement:  Past vs. Present; The Role of Technology in Enhancing, not Replacing Staff

18.00 - 18.10: Fireside Chat: Can Tech & White-Glove Service Co-Exist?

18.10 - 18.30: Panel Discussion: Where has the Romance Gone? A Perspective on the Changing Role of Hotel Staff in the Age of Digitalization

18.30 - 20.00: Networking

Venue: The Executive Centre, Level 43, 3 Garden Road, Champion Tower, Central, Hong Kong

If you have any questions, contact us at wilbert.lim@sosv.com

Thank you.

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Nearby hotels and apartments
The Executive Center, Member Lounge, L43
花園道 Garden Road, 香港 Hong Kong, 中国
The Executive Center, Member Lounge, L43
花園道 Garden Road, 香港 Hong Kong, 中国
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